Our vision, at Amazon, is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavour to build that same destination in India by giving customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient experience – and provide sellers a world-class e-commerce platform.
Customers can now shop with confidence from any seller on Amazon.in and benefit from a safe and secure online ordering experience, convenient electronic payments and cash on delivery, easy returns, Amazon’s customer service with 24x7 support, and a globally recognised and comprehensive purchase protection provided by Amazon’s A-to-Z Guarantee.
Products on amazon.in range from; Books, Movies & TV shows; the Kindle family of E-Readers, Tablets and eBooks; Computers & Accessories; Mobiles & Accessories; Cameras & Photography; Portable Media Players; Toys & Games; Baby Products; Personal Care Appliances; Health Care Devices; Watches; Fashion Jewellery and Home & Kitchen. It is still “Day 1” and Amazon.in is relentlessly focused on expanding selection and raising the bar for customer experience in India.
In Feb 2012, Amazon Seller Services made its foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products for free to millions of Indian shoppers and drive targeted traffic to their stores. With the introduction of the Amazon.in marketplace and launch of two new programmes – ‘Sell on Amazon’ and ‘Fulfilment by Amazon' – sellers across India now have access to unlimited and free ‘virtual shelf space’ and a scalable, pay-as-you-go fulfilment and customer service offerings. Both programmes have successfully been used by more than two million sellers globally to sell to over 200 million customers worldwide and boost their sales. We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India by doing the heavy lifting, enabling them to focus on their core business functions and efficiently grow their business online.
Amazon.in is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.com, Inc. is a Fortune 500 company based in Seattle, that opened on the World Wide Web in July 1995; and today offers Earth’s Biggest Selection. Amazon and its affiliates operate websites, including www.amazon.com, www.amazon.co.uk, www.amazon.de,www.amazon.co.jp, www.amazon.fr, www.amazon.ca, www.amazon.cn, www.amazon.it, www.amazon.es andwww.amazon.com.br. As used herein, "Amazon.com", “we”, “our” and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.
The customer care phone number (helpline), official / postal address and email address
of Amazon.in (Amazon India) service center are provided here on this page. The helpline of Amazon.in (Amazon India) service center might not be toll free.
Website of Amazon.in (Amazon India) is also given where you can get more details about Amazon.in (Amazon India), click on the logo of the company placed above or type http://www.amazon.in in the web browser.
The contact detail like customer care phone number of Amazon.in (Amazon India) is
the address or physical operational location of Amazon.in (Amazon India) is given below for your reference.
Brigade Gateway,8th floor,
26/1, Dr. Rajkumar Road,
Category: Online Shopping
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Complaints and Reviews for Amazon.in (Amazon India)
Mr. dharmendra says7/27/2015 9:58:15 PM
Hi, I ordered Racold Geyser and when the Geyser is switched on the power trips in the house when the electrician hanged it and it and switched on, we doubted the wiring and was thoroughly checked and was found okay, it is apparent that the geyser is faulty, I have written to Amazon however they are not responding at all. My order number is 404-5321825-7490703
Mr. Shiva says5/27/2015 12:14:40 AM
Hi Sir/Madam I am facing problem in my Yu yureka mobile and Its model name is AO5510 Complaints are below:- 1. Sim Card is not reading properly. 2. Sometimes display will become blank. 3. Automatically mobile will restarts and 4. The most important problem i am facing is sensor problem.
Mr. siddhant jain says2/1/2015 6:59:38 AM
non receipt of the ORDER # 404-1015191-4593143 , committed date is 31-01-2015 please check and confirm as soon as possible
Mr. Unnikrishnan namboothiri K.R says11/25/2014 12:33:53 AM
iam unnikrishnan namboothiri k.r i booked a lenavo mobile A536 black for Sreedharan Namboothiri and paid the rs8280.00 but this order has been cancelled What is the reason? plz contact this no- +919496121759 urgently
Mr. Sundaram.Kailashnath says10/29/2014 11:35:04 PM
Dear Sir, With reference to the above none of your delivery man visited my place of address. It is disgraceful that how a company can send mail like this without verifying the facts. My contact number is available with you your delivery man should have contacted me but no one did it. I will not accept your wordings that money will be refunded for the undelivered item. Request to kindly look into and deliver item without fail. If you are going to refund then it must be with interest as per law. Expecting your reply and feedback in this regard.Please note that I am available in my home 24hrs. please instruct your delivery man not to give false statement. Regards, S.Kailashnath
Mr. prashant thakur says10/29/2014 3:43:16 PM
Hi I have purchased a micromax canvas A 1 mobile from website but i did not receive the coupons code of which you commit to give along with the product (mobile) as offer. plz give me that codes.
Mr. Rohit Sharma says10/24/2014 4:47:50 AM
Orpat OEH-1220 2000-Watt Element Heater (White) - Not working since first use..
Shipment is great. But product mareceived bad by Amazon. I am first time buying by Amazon.
Take a action regarding.
Ms. renu gulati says10/24/2014 1:15:18 AM
I want to return my mini ipad cover..as it is not fitting properly..but I m not knowing the toll free no. I hv tried two ir three no.s but they were wrong. Now plz tell me or call me to return dis item asap.
Mr. Simant lenka says10/24/2014 12:20:21 AM
Hi Team ,
This is regarding my product nokia lumia 625(tracking id-210111652603 and Order # 402-7314948-6665132 ). I ordered this on 17th oct and till today it hasn't reached me, though I got the confirmation msg that it has arrived hyd on 22nd oct. I wanted to gift it someone on Diwali so I called up customer care and spoke to one of the supervisor he said as they are working on Diwali too so most probably I will get it by evening 8pm and today(24th oct) when I spoke to customer care, they are saying there would be delay of more 2 days. I have been following up on this from last 4 days spent almost 150 bucks calling customer care. If this is the kind of service you are providing I am afraid, I will buy anything else going forward. Also, I will get this on all social websites.
Regards, Simant 8801522104
Mr. DR PRABHAT BABU SAXENA says10/22/2014 7:39:36 AM
I ordered on line for chandu halwai soan papdi wide order no 171 3575530-1197166 and also for tucasa DW wide order no 1767317089-5916329 for ele.diya & ele.kalash. sorry to say that both had to be delivered by 21st oct as per your email to me but the same are undelivered till now.I ordered for Diwali bur you disappointed me which was not expected by you. Pl do confirm me. Dr P B Saxena M() 9451368523 Mail: firstname.lastname@example.org
Mr. Amit Yadav says10/22/2014 2:39:51 AM
Sir, i purchase a mobile mcromax Andriod one My coupons not reach my home.
Regards, Amit yadav
Mr. Joshua Kurien says10/22/2014 1:33:34 AM
Order 404-2809877-4545903 of 08/10/2014- Philips Food Processor. Till now I have not received the item. For the last 5 days I had been contacting Customer Care through chat; it has not elicited any solution so far. Courier delay due to festival season is not an acceptable excuse for not delivering the item. The discount offered is now meaningless because of the delay. Amazon (India) is not reliable and I am afraid whether company is trying to fool the poor customers.
Ms. nirmala says10/21/2014 3:46:29 AM
i have order in vegetable chopper in amazon .i have paid the amount then the order is cancel .the reason is out of stock.but my payment is not refund. when i got the amount
Mr. SHASHANK SINGH says10/21/2014 2:02:54 AM
my order number is this 171-6550690-9518705 (lenovo A536 mobile). delivery date is 20/10/2014 but its tracking show me IN TRASIT. show me real day for delivery. otherwise return my money
Ms. jimee gogoi says10/21/2014 1:10:47 AM
Very dissapointed with the delivery of items... I ordered four products on 10 oct 2014..nd was supposed to rcve them on 18 oct 2014..but today 21 oct nd no sign of my products or even a single call stating the reason of delay... Nd i did an online payment too... My order no. Is 402-10263486925926
Mr. Samarth Shrivastava says10/20/2014 6:42:46 AM
i wanted to return the battery i ordered. Customer care executive replied me that the battery will be taken back in 5 days but still not taken.
Mr. murali krishna says10/20/2014 1:00:19 AM
i place a order on last monday (13.10.2014), i am not receive the order till today (20.10.2014) . what happend
Ms. nirmala says10/20/2014 12:34:03 AM
i have one order on 16.10.2014.i have paid the amount. But the order are cancelled in17.10.2014.I got the mail on cancellation but my amount is not refund . when i got the amount
Mr. prahanth.cd says10/19/2014 9:40:48 PM
171-4328372-8065166 this is my Order #: this Delivering in 16 th But Now All so Not Delivering ,
What Is this This Web Site Is not Frad please Reply me Or Call Back my No 8099929060
Mr. manoj jain says10/18/2014 11:41:16 PM
My order no 171-0781726-4380308 item name power bank not received till 19 10 2014 I am waiting othervise complained strickly consumer forum
Ms. kumkum banerjee says10/18/2014 11:31:25 AM
The return procedure is quite complicated and inconvenient. I have no time to pack it and courier the material back to you. If you have sent wrong material while I paid in advance to you through debit card, why should I be harassed by you to take the pain to courier it! How to get the reimbursement for the courier?? I tell you--learn things from Jabong. com. Their dealing with customers is the best. By your return policy you are losing many potential customers. amazon india gives pain to its customers. You show some material on the net and deliver something else!! color different, material quality so poor, cutting so poor, design different!!!! the whole procedure is inconvenient, badly coordinated and cumbersome. Very disappointing online shopping company--not at all customer friendly.
Ms. GOSWAMI. T says10/18/2014 12:49:21 AM
NEVER BUY FROM AMAZON.IN
Mr. SOURABH KUMAR says10/17/2014 9:12:58 PM
I HAVE ORDERED NOKIA LUMIA 625 ON 14TH OF OCTOBER BUT IT IS NOT DISPATCHED YET SO PLEASE DISPACHE IT.
Mr. Ravi Shankar says10/17/2014 5:07:12 AM
It my Second Time Remind You, I Don,t receive coupon of 2000 RS. I Pruches A MICROMAX CANVAS A1 Mobile set.
VAT/TIN NUM. 06981837081 CST NUM. 06981837081 INVOICE NUM. HR-DEL2-144105041-5226 ORDER ID 403-6118561-7541939
Please shotout problem & Reply Me Urgent
Mr. mallikharjun polisetty says10/13/2014 7:50:35 AM
I have ordered a book named water resources engg by s k garg and i havent received my order confimation mail to my account and no order id is received
Mr. Sennu says10/12/2014 9:25:23 PM
MY ORDER No- 171-9426347-2560365, till I am not recived conformation mail for shipping, last week 8 th I ordered. Is My order on process or not?
Mr. PANKAJ KUMAR says10/11/2014 5:12:51 AM
Sir, I am booked 16GB Pen drive but not received till date. sir i am informed my mobile number i.e. 7585068420 loosed and this number closed. now my new mobile is +918371895600. Sir please any problem for dispatch info on this no i.e. +918371895600.
Ms. Dr. Aruna Ganpatrao Bhosale says10/10/2014 9:52:42 PM
Net Banking account is missingly choosen for online shopping in Amazon.in. and that account is not activated. I want to shop the same order by changing this pay mode but through online it is not accepted. so how to correct it and use debit card. please reply
Mr. Ravinder Singh says10/10/2014 5:30:37 AM
My order No 4043345857-7077923 was placed on 3rd Oct -14 till date I have not recived the order
Mr. Ranjan Mishra says10/9/2014 9:54:21 PM
Dear concern, as per your scheme (plan) Extera discount : Get 10 % cash back on state bank of india debit/credit card effective price Rs.8370 (Rs. 9300 --- cash back Rs.930). when I booked on amazon site with SBI creadit card but I did not get back discount amount Rs. 930. My Order no. # 402-0229429-5417175 .So cash back according to your policy if it is not such as than I will go to Court. kindly checked and revert back my discount amount in my account.
Thanks & Regards Ranjan 919013785406/919968760133
Mr. Utkarsh says10/9/2014 12:29:20 AM
You are not providing an toll free no. on which a person can talk and clarify his problem. This is very bad..............
Mr. JCC Support says10/9/2014 1:51:34 AM
Thanks for the feedback. Amazon has a toll free customer care number and the same (1800-3000 9009) is already listed on JustCustomerCare.com as well. Please check.
Regards, JCC Support
Mr. gaurav kohli says10/6/2014 1:48:13 AM
I purchased Lenovo tab A7-30 On 19-Aug-2014 under invoice no-MH-BOM1-141896201 but from last few day i am facing problem in tab as its screen getting blank at the time of getting call,
so plz look into matter & provide solution
Mr. K E Seshadri says10/5/2014 11:20:02 PM
I saw online product "Award Winning Deluxe Police Dress Up Costume Set" 3 years 2 month children which is the Correct Size. Pls Let me Know about the details.
Ms. T.INDRANEEL says10/5/2014 2:45:14 AM
I can purchase an iphone bomper but in transport the item is fully dameged due to that please replace the same item as soon as possiable.order id:404-6847222-0199564:order item id:59386348500899;listing id:0821oHGFWJW
Mr. a says10/1/2014 5:06:21 PM
Amazon india site never get opened in any browser. At first i thought there might be some problem with my settings but then i realized all my friends also facing the same problem.
Mr. prashant thakur says10/1/2014 8:20:52 AM
I have ordered a pandrive from your web. at moment of making payment there is written that it is a gift shipment but at the time of delievery i did't get any gift along with my order... please revert me ASAP with a solution and a possible comment ....
my order no. is - Order #404-4274454-9063566
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